Are your reps following the steps of a sales call, and the most critical fifth and final step of your buyers agreeing to your next contact? The five steps of any sales call:
1st – Lower resistance
2nd – Ask questions to learn and qualify
3rd – Present your solutions
4th – Ask for some type of commitment
5th – Agree and set up your next contact so you have a low resistance way to come back and continue talking. You want your team ending their calls by asking their buyers questions like, “When would you like me to get back with you?”
The goal when ending a call is to have a clear reason and timeframe from your buyer as to when you can call and follow up. This way, when you begin your next call on that account, you can lower their resistance by saying “Last time we talked, you asked me to give you a call now…is this a convenient time to talk?”
One of the best ways to improve your selling results is by mastering the steps of a sales call so you maintain persuasive control of your accounts. Think this can help your team?
Today’s video explains the steps of a sales call and how utilizing this fifth step of selling…Agreeing and setting up your next contact, can help your team sell even more!