To be a great sales team leader requires you to be a great problem solver. There are four levels of problem solving. Which level are you currently functioning?
The first level of problem solving is being REACTIVE. These managers are always saying “My door is always open if you have a problem.” Or “Call me when you need me.”
The second level is more of a PREVENTATIVE problem solver. They hold regular meetings with their teams identifying where there might be problems and what can be done to maintain things so you can delay the development of a problem.
The third level is more PREDICTIVE as a problem solver. Predictive leadership is listening to your team talking about their plans for the week and being able to predict or guess where they might have surprises or new challenges.
The fourth, and ultimate level of problem solving is making decisions (and solving problems) based on CONDITION-BASED MONITORING. These problem-solving managers are monitoring their rep’s CRM system data and weekly selling plans, identifying opportunities reps can adjust, or even avoid efforts that might cause a future problem.
Today’s video talks about the four levels of leadership problem solving, to help you become an even stronger coach and leader of your sales team…so they can sell even more!