How are you teaching your newly hired employees the importance of working as a team to support each other (and your customers)? A great way to achieve this is to make sure they spend their first week of training working in each of your departments so they understand the total responsibilities and interconnectivity of everybody’s role in your company to help your customers.
- Spend one day riding with an outside sales rep to see what their job is like.
- Spend one day in the warehouse picking and assembling orders to understand what it takes to fill an order.
- Spend one day making deliveries with your drivers to understand their critical role in maintaining customer relationships and satisfactions.
- Spend one day with technical support or inside sales
- Spend one day with accounting and credit to understand how critical those roles are to the profitability of your organization.
We need all members of your team understanding the only way you can provide a total solution to help your customers is if everyone on your team understands how to work and support each other. Think giving your new-hires a better understanding of everyone’s job can help your team sell even more?
Today’s video shares this idea of training new-hires on every aspect of your company operations so everyone can be more supportive of your entire team’s efforts. Think this can help your new-hires understand the importance of working as a team?