Articles for Sales Management Professionals

Graphic showing Jim Pancero in an archway with the text, "Your competitive advantage continues to evolve - have you?" on the right.

How to gain a competitive advantage keeps evolving – have you?

Join me as I share the evolution of a competitive advantage, and how your team can increase their abilities to communicate your value and uniqueness.so you can sell even more!
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Graphic showing Jim Pancero in an archway with the text, "Who was the first to publish the steps of a sales call?" on the right.

Who first published the steps of a sales call?

Today’s video shares the original visual diagram of Ford Motor Company’s steps of a sales call. Check it out! When you increase your selling consistency you’ll likely sell even more!
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Basketball teams walk a line to high five their competitors after a game.

How do you treat your competition?

At Special Olympics there is a culture and belief exemplified through their athlete’s oath of “Let me win. But if I cannot win, let me be brave in the attempt.” Are you as gracious with your strongest competitors?
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Graphic showing Jim Pancero in an archway with the text, "I didn’t know you did that!" on the right.

I didn’t know you did that!

Are your customers really aware of everything you sell? How often are your salespeople hearing “I didn’t know you did that!” from your prospects or customers?
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Graphic showing Jim Pancero in an archway with the text, "Are your service levels actually contributing to your competitive advantage?" on the right.

Are your service levels actually contributing to your competitive advantage?

Service has evolved over the last 15 years. Are your current service levels really helping increase your competitive advantage?
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Graphic showing Jim Pancero in an archway with the text, "Are you teaching the wrong steps of a sales call?" on the right.

Are you teaching the wrong steps of a sales call?

What steps are you teaching your team? There are five steps of a sales call...
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Graphic showing Jim Pancero in an archway with the text, "Is your team supporting your customers as independent silos or as a single enterprise?" on the right.

Is your team supporting your customers as independent silos or as a single enterprise?

When a customer complains, are your team members asking “What did we do?” (A “Single Enterprise” approach) or “What did they do?” (A “Siloed” approach)?
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Graphic showing Jim Pancero in an archway with the text, "Can your team prove your "Higher price - lower total cost competitive solutions?"

Can your team prove your “Higher price – lower total cost?

Most reps can talk about how they save a buyer money. But collapse when asked to prove on paper why paying more with you will save them money. 
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Graphic showing Jim Pancero in an archway with the text, "How strong is your team's competitive awareness?" on the right.

How strong is your team’s competitive awareness?

Product knowledge is the first level of competitive awareness. Knowing their features and benefits compared to what you sell. 90% of all reps have strong product competitive awareness.
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JIM PANCERO, CSP, CPAE
Hall of Fame Speaker & Thought Leader

2006 Robin Hill Lane, Carrollton, TX 75007
952.913.8998

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