Are you giving remote facility tours to your prospects and customers? Plant tours have always been a critical opportunity to sell your value and to demonstrate your quality. But customers are just not traveling as much today.
What are you doing to follow up with customers leaving to do more in-depth research asking “What could we have done better?” “How could we have been more competitive doing more to satisfy what you are wanting?”
How persuasive are your delivery drivers? If your business uses delivery drivers, consider how much time they spend with your customers. Yet the majority of companies never invest in any selling or persuasive training for their drivers.
How many members of your sales team want to tell their entire story every time they get in front of a potential buyer? The vast majority of even experienced sales reps talk too much, especially when presenting their products and solutions.
Selling has gotten tougher. Just knowing the steps of a sales call is no longer enough for persuasive success. The most successful reps also understand how each of the steps interconnect and strengthen the next step of their call.