A recent study identified over 90% of an average manager’s team communications is negative. Most sales leaders are still functioning as exception, problem solving managers where over 90% of what they say is negative pointing out problems or dissatisfaction. How motivated would you be if 90% of the feedback you’re getting from your manager was negative?
What can you be doing, as the leader of your team, to have a strong balance between your positive to negative communications, even if it’s only “We know you’re trying hard?”
The reality of selling today is the success of our team is directly related to the success of our coaching. And one of the best ways to be a more effective coach is to make sure you have a strong balance of positive as well as negative feedback that you’re giving your reps.
Join me as I offer ideas to help you become more balanced, and effective with your team communications!