Articles for Sales Management Professionals

Graphic of Jim Pancero standing in an archway beside the text, "Are your reps functioning as order takers or as trusted advisors?”

Are your reps functioning as order takers or as trusted advisors?

Where are your sales reps positioned in the eyes of your customers? Too many salespeople are not functioning as trusted advisers in their customers eyes but are just seen as order takers and fulfillers of what their customers need. This is a key differentiator in selling today between the successful reps selling as trusted advisors and those struggling as order takers and reactive responders.
Read More
Graphic of Jim Pancero standing in an archway beside the text, "Are your team's customer resolution skills as strong as Disney's?"

Are your customer problem resolution skills as strong as Disney’s?

Ever read the book “The Challenger Sale” by Matthew Dixon and Brent Adamson? It was one of the hottest sales books twelve or thirteen years ago that had a big impact on a lot of sales teams. The authors did research on the best personality styles for a sales rep to have to be successful and win the most business.
Read More
Graphic of Jim Pancero standing in an archway with the text "Are your reps still using the lessons of 'The Challenger Sale?'"

Are your reps still using the lessons of ‘The Challenger Sale?’

Ever read the book “The Challenger Sale” by Matthew Dixon and Brent Adamson? It was one of the hottest sales books twelve or thirteen years ago that had a big impact on a lot of sales teams. The authors did research on the best personality styles for a sales rep to have to be successful and win the most business.
Read More
Graphic with image of Jim Pancero and video title text: Is it time for you to shake things up on your sales team?

Is it time to shake things up with your sales team?

How many of your reps are in a rut? Not growing their sales? Doing and saying the same old tired messages?
Read More

Generational Changes Driving Today’s Sales Process

By Rick Mullen, Maintenance Sales News Magazine Associate Editor – Originally published at http://maintenancesalesnews.com/msnNews0120.htm During a presentation at the recent ISSA Show North America 2019, in Las Vegas, NV, titled, “Winning Selling Strategies for Today’s Disruptive Sales Realities,” Sales Consultant Jim Pancero told an audience of cleaning professionals that selling has changed dramatically in recent years. “Fifty years ago, in […]
Read More

How strong is your team’s competitive awareness?

Does your team have strong enough competitive awareness to effectively defend and win against your direct, and indirect, competitors? Can your team pass my test on the three levels of competitive awareness? 90% of the salespeople I’ve interviewed are only functioning with two of these three critical competitive awareness levels. How will you, as the […]
Read More

How many customers are you ‘One car wreck’ away from losing?

Are your reps really connected with their most important customers? How many of your important customers are you just “one car wreck” away from losing because your sales rep only has one real contact/connection at their account. But if that single-contact buyer is promoted, fired, or just not there anymore (and that’s your only contact) […]
Read More

How many of your reps can pass the “Hellarewe Bird” test?

How many of your reps can pass the “Hellarewe Bird” test? If you’ve ever heard me present then you’ve likely heard me talk about the “Hellarewe Bird”…the three-foot birds who live in four-foot grass and spend their whole life saying “Where the hell are we?” I tell the story to make a point about behaviors […]
Read More

Are you leading a team of Firefighters or Arsonists?

As a sales consultant and trainer, I see the majority of sales reps today are merely functioning as reactive order-takers asking the same servicing questions until their buyer switches to a lower-priced competitor. But it doesn’t have to end this way! Learn the problems with the four questions most of your reps ask on every […]
Read More
JimPanceroLogo

JIM PANCERO, CSP, CPAE
Hall of Fame Speaker & Thought Leader

2006 Robin Hill Lane, Carrollton, TX 75007
952.913.8998

Scroll to Top