Sales Training Articles

Are your customers really aware of everything you sell? How often are your salespeople hearing “I didn’t know you did that!” from your prospects or customers?

Service has evolved over the last 15 years. Are your current service levels really helping increase your competitive advantage?

What steps are you teaching your team? There are five steps of a sales call…

When a customer complains, are your team members asking “What did we do?” (A “Single Enterprise” approach) or “What did they do?” (A “Siloed” approach)?

Most reps can talk about how they save a buyer money. But collapse when asked to prove on paper why paying more with you will save them money. 

Product knowledge is the first level of competitive awareness. Knowing their features and benefits compared to what you sell. 90% of all reps have strong product competitive awareness.

As a sales consultant, I evaluate a lot of sales territories and selling efforts. I’ve found the average rep has over half their territory exposed due to only having one contact.

How many of your buyers are saying “If we’re interested we’ll call you.” (and then never calls).

Today’s video talks about how your team can realign and refocus these four critical selling skills for sustained success today.

Today’s video talks about how continuing to take advantage of online meeting platforms like Zoom can help increase your team’s customer connectivity and outreach…so they can sell even more!